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Peg Drummond, CEO of SuperTeams.com
They all just rolled their eyes ...
when I told them People Skills were just as important
as LEAN / Six Sigma Technical Knowledge …
And then ...
they tried to lead their first Rapid Improvement Event
with a resistant team …
"Who Else Wants to Become a More Confident and Effective LEAN / Six Sigma Facilitator
Learn the PEOPLE SECRETS to LEAD YOUR TEAMS
- Get More Done in Less Time,
- Eliminate Dysfunctional Behavior
- Get the Team Onboard and Doing the Work from Day One"
from Peg Drummond at SuperTeams
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Did you know that research has shown the real Secret to consistently successful LEAN / Six Sigma projects has nothing to do with the LEAN Process itself.
The Secret ingredient is your ability to step in as a leader to motivate and manage a Team of People in a new and unfamiliar work process. How do you become an “Instant Leader” to a Team of People who may have worked together for years … and yet never met You?
YOUR SUCCESS hinges on Your Skills in Leading PEOPLE
And here is my question to you…
Have you ever been taught these “People Skills”?
In my experience, most LEAN / Six Sigma Green & Black Belts have never been shown how to quickly connect with, engage, inform and coordinate the People in the LEAN Project …
How to confidently lead the Meetings … RIE’s … DMAIC Processes …
Especially from Your position at the Front of the Room.
Here is what you need in addition to LEAN Technical Training
The Facilitation Skills to Lead Consistently Effective Meetings and become a more Confident, Powerful and Effective LEAN / Six Sigma Leader at the Front of the Room
Here is your opportunity to learn the real-world skills I have personally used in my own meetings for the last 15 years and teach to thousands of LEAN / Six Sigma Black Belts at the US Navy’s NAVSEA LEAN / Six Sigma College.
"LEAN Facilitation SECRETS" 
Home Study Course
Our DVD/Workbook training will teach you the Secret People Skills to lead successful LEAN / Six Sigma projects every time.
You get over 2-1/2 hours of video examples of exactly what to do and say with your teams … taped live at our 2 -Day
“Super Meetings ” Leadership Intensive. AND our 75 page training manual with Checklists and Evaluation forms to make your job so much easier. Everything you need for a Personal Leadership “Software Upgrade” .
We show you exactly how you can get much more done in less time and even have fun in the process.
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IT ALL STARTS WITH SECRET #1
Understand that there are Always Two Things going on at once in every LEAN / Six Sigma process.
#1) The LEAN / Six Sigma Technology
The way you propose to improve the Value Stream. All of the LEAN / Six Sigma specific Techniques, Process, Tools and Procedures you learned in your training.
It’s Technical Side of LEAN.
This is the CONTENT of your Meetings.
#2) The Dynamics of the People within the Process
At the very same time you must be aware of and manage the People and Personalities who work On - and In - the Value Stream. They have preexisting relationships, biases and work habits. And remember, in many cases this is not even your Team… you may not be their normal Leader.
Now you come in with the LEAN / Six Sigma technology to “improve their quality” … you know it can cause some very “Interesting” Dynamics. The People can, and often do, get in the way of your beautiful LEAN / Six Sigma CONTENT.
With this dual awareness of the People and the Process, it becomes clear that ...
Your job at the front of the room is actually twofold...
1. Deploy the LEAN Tools and Techniques Skillfully. Be an effective and efficient LEAN / Six Sigma technician.
2. Simultaneously Manage the People and Personalities … With all their pre-existing habits and relationships ... and quickly get them all on board with the LEAN / Six Sigma Process.
Here at SuperTeams, we have researched, studied, practiced ... and now taught thousands of LEAN / Six Sigma Black Belts these very same Leadership and Facilitation skills and now is your turn. |
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You have learned LEAN / Six Sigma …
Now it's time to learn the Facilitation SECRETS to manage and motivate the People in the Process … and become a more Effective LEAN / Six Sigma Project Leader
with our Home Study Course ... specifically for LEAN Six Sigma Green Belts 
"LEAN Facilitation SECRETS"
I have taught thousands of LEAN Six Sigma Black Belts the Leadership and Facilitation Skills for LEAN success in our Two-Day Intensive "Super Meetings".
Now these same Secret People Skills are available to you as a Home Study, Self-Paced learning experience. |
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Here is Graduate Feedback on our "Super Meetings"
2-Day Leadership Intensive
Develop a Real Connection …
"The thing that has helped me most is learning how to engage the team. Before it was like standing in front and being an outsider. Now I know how to lead with flair and  enthusiasm and a real connection to the team. I am prepared and comfortable before the meeting starts and the meetings are very fun. I am energized, even at the end of the day. I have even heard other Teams say … “You should be in Donna’s LEAN event!”
Donna Cushing LEAN/Six Sigma Green Belt
Puget Sound Naval Shipyard, Bremerton, WA
Be More Confident and Effective...
I have been a facilitator since 1988. I have never had a more hands on, clearer message and more useful set of tools presented to me in all my years as a facilitator. Two things stood out for me and have been incorporated into my "tool box".
The first is managing conflict and individuals that do not want to be there or are  difficult. The second is the concept that the team is in the boat making it work. They are doing the rowing and my job is to steer or they will end up off course.
That has given me a great clarity of what my role is as the facilitator in a way I never saw it before. I am more confident, more effective, have more credibility and my groups feel very empowered and I have a lot of buy-in.
Cat Sergeson
US Navy
Launch Your Second Career ...
“How have Peg and her teachings made a difference in your life?” The answer is a no brainer; she was a spring board to my second career.
Peg first trained me during my time at the US Navy’s Lean Six Sigma College. She gave me the tools and confidence to work through my first improvement project; a difficult six month task with an equally challenging team of mixed personalities. This trial-by-fire allowed me to exercise all her team control and guidance techniques to prove to myself that they worked as advertised. Since then, I have steadfastly used Peg’s rock solid methods. You can place your entire weight on Superteams instruction and know with confidence that it will hold fast and work every single time  you find yourself in front of a room.
My Superteams training was an investment that has kept returning dividends and is used every day in my Lean Six Sigma consulting business.
Christopher D. Wootres
President
Enterprise Efficiency Solutions LLC
Break Through a 3 Year Log Jam ...
“I also wanted to let you and Peg know how incredibly successful my 2-day working group meeting was last week. I wrote the definition of consensus on the board before people arrived, so they had time to look at it and think about it before we got started. Then gave them a little background on it and asked for consensus on it.
Amazing. I kept coming back to it as we were making decisions that would affect the whole program. We were able to get to consensus on 3 key topics I have been working toward for 3 years.”
Ann Marie VanDerZanden, Ph.D. Associate Professor of Horticulture
Oregon State University
Handle the Toughest Assignments ...
“Thank you for the quality training and the coaching you provided, specifically for my assignment with the team of organizations working in Iraq.
This was my third assignment with this group and even they could tell my skills had improved! I was better able to handle dysfunctional behavior and keep discussions on track while addressing extremely challenging and contentious issues, mostly because the skills I learned gave me the confidence to know what was appropriate and effective.”
Cecilia Ciepiela
Even Win Exciting Prizes ...
"Now I feel I can consistently conduct successful meetings. Your techniques have allowed me to make sure everyone's needs are met and we can capture all of their thoughts and decisions.
I felt great last week when I got a $25 on-the-spot award since that told me the participants felt I was much more effective. Thanks Peg, I couldn't have done it without you."
Alan Rhodes Oregon Bureau of Land Management |
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CONTEXT is the Key
Your LEAN / Six Sigma technologies are the CONTENT of the Continuous Quality Improvement Process. To be successful at LEAN / Six Sigma you must also be very aware of the CONTEXT you create for your teams.
CONTEXT is the Environment you create as the Leader of the LEAN / Six Sigma Project. You set the tone for your entire team by your attitude, energy and actions at the front of the room. You have the opportunity to create whatever CONTEXT you wish for your teams AND most Leaders have never been shown how to create a CONTEXT that ensures your team's success.
We show you how to create a CONTEXT that is Respectful, Engaging, Enthusiastic, High Energy and keeps the Team Participating at 100% ... a CONTEXT where you are helping the Team to help themselves and they are fully involved in the project. AND we show you with step-by-step video examples of exactly what to do and say with your teams.
CONTEXT skills exist on a Parallel and Separate track to your LEAN / Six Sigma technical skills. Here’s why I say that…
You can be the most knowledgeable LEAN / Six Sigma expert in the world …
AND if You don’t have
- A System to start your meetings on time, with everyone prepared
- The ability to keep the group on track and deal with “Dysfunctional Behavior” when it arises
- An understanding of how to control the group’s Energy and Attitude
- A system to wrap the meeting up tight with all actions and accountability assigned
If you DON’T have these CONTEXT Skills, your LEAN / Six Sigma knowledge base can’t help you. With some Teams, you may never even get to the CONTENT of the LEAN / Six Sigma Process at all.
You see ... it takes a Balance between CONTENT & CONTEXT to be an excellent LEAN / Six Sigma Leader and lead high impact LEAN / Six Sigma Projects every time.
You are already a LEAN / Six Sigma CONTENT expert … “LEAN Facilitation SECRETS” will teach you how to be a CONTEXT expert.
BENEFITS YOU CAN EXPECT FROM
"LEAN Facilitation SECRETS" …
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“LEAN Facilitation Secrets” teaches you dozens of techniques to ensure both You and the Team arrive at the meeting Prepared and Ready to Go. No more “Ice Breakers”, because there won't be any Ice to Break.
Our Pre-Work Process Checklist gives everyone a chance to meet you and give their input before the meeting. Skepticism, resistance and dysfunction melt away before the meeting even begins.
AND you learn dozens of powerful tools to keep the meeting on track. You will know how to deal with “Naysayers” and “Dominant Speakers” with confidence and respect.
You will learn a specific tool to eliminate off-topic discussions
We will teach you real-world-proven techniques to prevent or deal with any other Dysfunctional Behaviors that so often take the Team off track.
Let's face it Resistance to Change is a common challenge to the LEAN / Six Sigma process. We will show you ways to create Context for your team that enrolls them in the LEAN process from the start. The Focus is on the Team … THEY are designing a process to improve THEIR workplace. The focus is NOT on you at the front of the room. This Team Centered Focus – creating the CONTEXT For Excellence - is the essence of Facilitation. You will learn how to create this Team Centered CONTEXT from the start… even before your first meeting with the team.
So often an untrained leader will attempt to “Tell the Team” what to do. This is a huge mistake. Your job is to create a CONTEXT where the Team does the work.
You will learn how to Lead by Asking Questions. We give you step-by-step instructions on how to ask Power Questions to keep the team on track and make sure they are creating their own improvement process. When you Lead by Asking Questions, the whole team will remain more engaged, bought-in and effective. And you won't need to be working nearly so hard.
We teach you how to effectively eliminate 80% of the Dysfunctional Behavior you may be used to seeing in meetings.
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You know the ones …
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People show up late and aren't prepared
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The meeting starts 15 behind schedule and ends even later
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The conversation wanders off topic
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One or two people dominate the discussion
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The Storytellers, the Naysayers and the Whiners take over
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The group can't make a decision
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Sometimes it even dissolves into sarcasm and verbal attacks
80% of this kind of behavior will never occur in your meetings when you follow the “LEAN Facilitation Secrets” system.
Our Graduates tell us they get immediate positive Feedback from Team Members the instant they try even ONE of the LEAN Facilitation Secret's Tools in their meetings. Graduates of our “Super Meetings” Two-Day Intensive are consistently regarded as the best Facilitators in their organization – and you are learning the same tools with this Home Study Program.
Sometimes it can seem like you are working very, very hard to lead your Team… especially when your task is Process Improvement … with a Team where you are not the actual Team Leader. It doesn't have to be that way. Our “LEAN Facilitation Secrets” will give you the tools and understanding to get FAR More done in FAR Less time without feeling like you are “pushing” all the time.
We teach you how to be an Engaging Leader. One who asks questions and manages the energy of the group. You will quickly learn how to lead Meetings that your Team members actually look forward to in their work week. These skills remove many of the blocks to having fun at work … try them and you will see.
With your new Facilitation Skills and the ability to build the proper CONTEXT and your LEAN / Six Sigma knowledge, you can be an extremely successful LEAN Leader on a “Widget” manufacturing Process … even if you don't know the first darn thing about Widgets themselves.
When you know the How…
- How to build CONTEXT and
- How to do LEAN . Six Sigma
The “What” … the CONTENT is totally and completely the Team's responsibility. Good or Good? |
After 15 years of personal experience
and thousands of satisfied students …
We know these tools work in the real world.
We know You can learn them
and they will improve Your LEAN / Six Sigma Events.
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We Even GUARANTEE IT !! 
Our No Questions Asked Unconditional Money Back Guarantee.
We are so confident of the value you will receive from “LEAN Facilitation Secrets” we will completely eliminate your risk here… Buy this training and use it for a full 90 days. Watch the DVD’s, use the Workbook and Checklists. Use all of the Bonus support materials …
And if you are not 100% satisfied with the Training
– for Any reason – we will happily return your entire investment ...
No Questions Asked |
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WHY SUPERTEAMS AND PEG DRUMMOND?
The simple answer is Experience … Experience as a Leader and Facilitator and Experience as a Trainer of LEAN / Six Sigma Leaders.
Your instructor and the CEO of SuperTeams, Peg Drummond, has been facilitating meetings for the last 15 years, sometimes with Billions of dollars on the table. She has seen every way a meeting can go wrong and has put all those learnings into our “LEAN Facilitation Secrets” training.
Many of the video sessions are actually recorded in our two day “Super Meetings” Leadership and Facilitation Intensive. “Super Meetings” is the core Facilitation Training for Black Belt Certification at the United States Navy’s NAVSEA LEAN /Six Sigma College and has been delivered to thousands of Navy, Army and Marine Black Belts since 2003.
“Super Meetings” has also been delivered to our clients at Shell Oil Products US, Tesoro Corporation, the US Army, Navy and Marines - in the lower 48, Alaska and Hawaii - and the National Energy Board of Canada.
QUALITY: We have asked 100% of our thousands of attendees to evaluate the course over the last 10 years. “Super Meetings” Graduates rate the course as either “The Best” or “One of the Best” trainings they have EVER attended over 96% of the time.
Here’s the best news…
We have taken the Core Concepts of the “Super Meetings” Live Intensive and Packed them in to ““LEAN Facilitation Secrets” ”. |
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“LEAN Facilitation SECRETS”
COURSE CONTENTS:
THE VIDEOS:
You get 2 DVD”s and over 2 ½ hours of video instruction showing you exactly what to do … word-for-word … at the front of the room with Your Teams.
- How to do the Pre-Work interviews
- How to kick off a Meeting with Energy and Confidence
- How to get the Team Doing the work right away
- How to respectfully deal with Dysfunctional Behavior
- How to Wrap Up your Meetings to maintain Momentum
- How to maintain your Energy and Attitude as the Leader
These videos were taken from our “Super Meetings” Live Leadership and Facilitation Intensive. We don’t pull any punches … this is the same training we give the NAVSEA LEAN Six Sigma College Black Belts and you will hear me answer their questions in detail in each segment.
You get word-for-word examples of what to say and EXACTLY how to say it with your teams. You can pause and replay the DVD’s as often as you wish to review and practice before using any tool in front of your Teams.
THE WORKBOOK:
You get our 72 page workbook with even more background on why the tools work. Every technique is backed by research evidence and years of real-world experience. This is an expanded version of our “Super Meetings” workbook taken directly from the 2-day Intensive.
Workbook Chapters:
1) Introduction....................................
2) How to Use this Course.................. 3) Content vs. CONTEXT.....................
4) Structure: The Five Pillars...............
5) Power Questions............................
6) Pre-Work: Planning for Success......
7) Energy............................................
8) Dysfunctional Behavior...................
9) Closing the Session........................
10) Next Steps...................................
AND MORE:
We include detailed Checklists to make your job at the front of the room even easier. You can make as many copies of the checklists as you need to use in each of your meetings.
The Pre-Work Checklist:
Make sure your Meetings Start on time with every one ready to go. You receive our comprehensive checklist of all the Pre-Work for a successful initial meeting with a new team … from what questions to ask the Value Stream Champion to who is bringing the coffee and donuts … perfect for planning your Rapid Improvement Events. Hit these points and we guarantee you a successful session.
The Closing the Session Checklist:
You get another comprehensive checklist of the steps needed to ensure everyone leaves the meeting with a clear action plan and accountabilities. Complete this checklist in the last 10 minutes of your meetings will guarantee you maintain full momentum between sessions.
AND EVEN MORE:
The Meeting Evaluation Form:
We feel strongly it is very important to begin your own personal Continuous Quality Improvement process … so we also include a sample of our Meeting Evaluation Form – complete with a Lickert Scale measuring perceived meeting quality. We have used this same form in every one of our meetings for the last 14 years … now it is yours.
The Quick Start E-Course:
With your “LEAN Facilitation Secrets” purchase, we will automatically enroll you in the 9-Part LFS Quick Start E-Course. You will receive a new lesson each week by email giving you additional tools, tips and encouragement as you work through the training. We are 100% focused on supporting you as you incorporate your CONTEXT Expert skills into your meetings.
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You get all this for only $247
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And we would like to make this decision even easier for you...
Because you are ordering On Line … and this is the lowest cost way for us to complete an order and get your “LEAN Facilitation Secrets” course right out to you … we would like to pass our savings on to you. |
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When you order online today
We will take $100 off the price
Your On-line price Today …
for the Whole System
The 2 ½ hours of Training Videos
The 72 page workbook
The Checklists
Meeting Evaluation Form
the E-Course
Your Price Today is
Only $147
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And here are two more Exclusive Bonus Reports
for Ordering Today on the Web
The Guerilla Facilitator’s Manual
We show you how to ensure every meeting is productive even if you are not the one leading it. These simple questions you can ask from the back of the room will make sure every meeting you attend is a success … afterwards the leader will even thank you for your questions. Now that’s a Guerilla Facilitator for you.
The “Leader’s Guide to Personal Confidence and Momentum”
This report shows you the “Inner Game” of confidence as a Leader and gives you specific tools to maintain your confidence and momentum no matter what is going on around you. You will receive this report as well for ordering today.
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Watch your Team Grow and Learn ...
 “I took Peg’s training in 2003, and it has made a huge difference for me. Every meeting is about the people being empowered and feeling good about what they're doing. No matter who I am working with... business groups or nonprofits, I use the tools to create a Context where I can sit back and watch the people grow and learn.
I know how to stand up front and listen in a way that allows them to go ahead and “be themselves” and come back around to playing on the team. This is powerhouse training with phenomenal results.”
Margaret Keller
Organizational Success, LL, Albuquerque, NM
Maybe even change your life ...
 “My SuperMeetings Training was the most enlightening and useful training I've ever received during my 35 year career. It has changed my life!At home I am much more engaged in conversations using the power of questions. I am getting much more insight from personal conversations (sometimes more than I want!). At work I am much more confident in Meetings.
Skills learned were numerous, but two of my favorites were the power of questions and maintaining meeting continuity through focus points. My great revelation was understanding that I don't have to be the "Subject Matter Expert" to facilitate a meeting.”
Bob Hitchcock
U S Navy |
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Here is my Personal Invitation to You…
If you have ever struggled in a meeting …
Standing in the front with the meeting starting late and ending later…
Not knowing what to do to respectfully end the off topic discussions …Feeling like you are pushing and pushing to keep the Team’s momentum up …
If you have ever been a participant in a meeting where the leader was doing an unfortunately poor job of leading the session
You owe it to yourself …
AND you owe it to the Teams you will be leading in the future
To learn the Facilitation skills to become a CONTEXT expert for your people.
When you have incorporated the “LEAN Facilitation SECRETS” tools into your sessions… you will astounded at the transformation of your experience of Leading the Team.
I can’t wait to hear from you about the difference becoming a CONTEXT Expert has made in your LEAN / Six Sigma events.
Here’s to your Success,
Peg
Peg Drummond
CEO, SuperTeams.com
360-262-4971
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P.S.
Remember, by ordering on the web today
You save $100
and receive the entire Guaranteed
“LEAN Facilitation SECRETS” Training System
2 DVD’s and over 2 ½ hours of Video training showing you hundreds of examples of exactly what to do and say with your teams
The 72 page Manual
- The Pre-Meeting and Closing the Session Checklists
- The Meeting Evaluation Form
And don’t forget the exclusive bonuses
- The 9-part LEAN Secrets Quick Start E-Course
- The Guerilla Facilitators Manual
- The Special Report: “Leader’s Guide to Personal Confidence and Momentum”
With our 90 Day "No Questions Asked"
Unconditional Money Back Guarantee
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All for
ONLY $147
When you order Online today |
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